All of our products are customized and designed to meet our clients needs. In order to guarantee freshness, our products are handcrafted and made to order. This process usually take 7-14 business days.
Once your order is in the packaging and shipping stage you will receive an email with your tracking number.
Before reaching out to us via email, please make sure you have done the following:
All sales are final. Refunds are made on a case by case basis. Once your order is placed there can not be any changes made. Please be sure to verify your order as well as the address before submitting.
We only exchange items that are damaged or defective or cause a visible reaction to skin. Please email La.firstname.lastname@example.org for further assistance. Please include name, order number, item damaged/defective, and images of damages or your skin reaction. *Please note, purging during the first 90 days is normal and not considered a reason for refund.
Yes, we do ship internationally. International orders are subject to duty tax. Cost of shipping will be calculated at checkout and the amount paid covers shipping exclusively.